We’ve been externally assessed and are certified as meeting the requirements of ISO 9001 for the manufacture and supply of steel flanges, pipe fittings and valves. See our certification here.
Quality management is not the responsibility of only one person at Appletons, but all of us. Our team is committed to having quality at the forefront and we’re continuously looking at ways we can apply quality initiatives throughout the business.
Given the nature of our business, quality product is critical. Whether we are manufacturing ourselves or sourcing and supplying product, we ensure that it meets the industry standards as well as passing our own high standards. We only recommend product we believe is fit for the job.
We stand behind our product – it’s high quality, long lasting, comes from trusted sources and is backed up by a manufacturer’s warranty. Also, we are regularly audited by external parties, to ensure our product meets industry standards.
Since our inception in 1976, people, have always been the backbone of the business, and this still holds true today. We’re a family run business and such family values run throughout the company. Our culture centres on service, and quality is at our core. We believe we have the right people, in the right roles. We all take pride in the strong relationships we have with our customers.
At Appletons, exceptional customer service and delivery, is what drives us and drives each of our decisions. We’re committed to providing our customers with consistent, reliable, personalised service each and every time they make contact with us. Our people are product experts and take the time to listen to your requirements and provide the required product or advise suitable options that meet the standards.
Not only do we deliver quality product, but we deliver it with prompt response times, efficient lead times and reliable delivery times.
Availability is important to us, so we’re here when you need us.
If you’ve got any questions or are wanting additional information on
any product, please get in touch. Our team is here for YOU.